Privacy Policy

Privacy Policy


The natific takes the security and privacy of their contacts about which they hold information extremely seriously and in compliance with the applicable regulations, in particular the GDPR (General Data Protection Regulation) and CalOPPA (California Online Privacy Protection Act). The purpose of this policy is to describe the information we may hold about you, explain what we use it for, and explain your rights in relation to it.

By visiting our website, you are accepting the practices described in this Privacy Policy.

You can access and consult any natific AG (natific) website without disclosing or revealing any personal information about yourself.


1. Which data are collected by natific?

natific website may collect from you either “Personally Identifiable Information” and/or “Non-Personally Identifiable Information”.

Non-Personally Identifiable Information refers to information that is statistical in nature only and that does not, by itself, identify a specific individual or entity, and which depends upon the visiting you do on natific website. This information may include the domain from which you access the Internet, the date and time you access any natific company website, and the Internet address of the website from which you linked directly to any natific website. This information is used in an aggregate form to make natific websites more useful and attractive to its users.

Personally Identifiable Information refers to information that lets us know the specifics of who you are: these kind of information are also known as “Personal Data”. Personal information is requested when you order a service, subscribe to our newsletter and send us feedback. This information might include your name, email address, and company name. Such information may be held on our contacts and administration databases either because of the work we have done with you or are currently engaged in, or because we believe you might be interested in receiving material from us about our business and services via our newsletter. This allows us to manage our relationship with you efficiently, improve our Website and the services which we offer to you and to target items of interest we may send to you.


2. Use and disclosure of Personal Data, Purpose Specification and duration of archiving


1. For which purposes natific collects Personal Data?


By using the Website, natific will collect and process your Personal Data in accordance with this Policy. Your Personal Data may be used for the following purposes:


Website Browsers / Administration

We use your Personal Data for administrative purposes, including to help us better understand how our customers access and use our websites and applications.



Into the limits fixed by law, we may use your Personal Data for marketing and promotional purposes, including communications through email or by other means. For example, we use your Personal Data, such as your email address, to send news and newsletters, special offers, or to contact you about services or information we think will interest you.



We use your Personal Data to communicate with you, including responding to requests for assistance.


Customer Support

We use your Personal Data for customer support purposes, including providing services to you, for technical support or other similar purposes and to establish and maintain customer accounts.


Legal compliance

We use your Personal Data to comply with applicable legal obligations, including responding to an authority or court order or discovery request.


2. For how long will your Personal Data be stored?


We process and store your Personal Data as long as it is required to meet our contractual and statutory obligations. If your Personal Data is no longer required for the performance of the contractual or statutory obligations, these will be erased on a regular basis unless further processing is necessary, for instance, for preserving particular evidence under the applicable Data Protection Laws and Regulations, or in the context of legal statutes of limitation.



3. Does natific share the information it receives?


Information about our clients is an important part of our business nevertheless natific is not selling personal information to any third parties. We share personally identifiable information only as set forth below:


  1. By transfer to other natific companies where it is necessary to meet the purpose for which you have submitted the information. By submitting data on any natific website, you are providing explicit consent to trans-border transmission of data collected on that website.


  1. By transfer to third party agents and subcontractors which perform certain functions on behalf of natific, such as picking up and delivering samples, fulfilling inspection orders, sending email, removing repetitive information from client lists, analyzing data and processing credit card payments. These parties only have access to such information as necessary to perform their functions and may not use it for any other purpose and they commit to comply with the applicable laws and regulations as provided in our standard purchasing terms and conditions.


  1. For any reason if, in natific’s sole discretion, we believe it is reasonable to do so, including: to comply the lay, regulations, governmental or legal requests for such information; to disclose information that is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Accessor other terms and conditions; or to otherwise protect natific or natific companies.

The access to your personal data is allowed to employees, retailers, supplier who needs this access in order to manage it under our control. These are obliged by strict non-disclosure agreement and compliance to the GDPR as provided in our standard terms and conditions of purchase and would be subject to sanctions in any case of breaches of said agreement.



4. How does natific protect your information?


We follow strict security procedures in the storage and disclosure of information which you have given us in order to prevent unauthorized access. However, natific site contains links to other websites. natific does not control and is not responsible for the privacy practices or the content of these other websites.

natific implements appropriate technical and organizational measures to protect personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, in particular where processing involves transmission of personal information over a network, and against all other unlawful forms of processing.

natific will inform users and authorities about any sort of breach if this violation is likely to create a risks for the rights and freedoms of a person, such as discrimination, identity theft or financial loss.



5. Your rights


You are entitled to exercise your rights any time and under conditions described below by contacting


  1. Access and modification to your personal data

According the GDPR you have the right to be informed of any processing on your personal data. You also have the right to access and rectify your processed personal data as well as the right to object on legitimate grounds.


  1. Deletion of your personal data

If you wish to delete your information at any time, please contact us. We will confirm the deletion in email and we will delete your email address.


  1. Right to portability

Regarding the information held about you by natific, you may request us to provide you with a list and a description of data collected by natific under specific conditions.



6. Cookies


For a user-friendly website experience and to tailor our web application’s operations to your needs, some areas of our website may use cookies.


A cookie is a small file that is stored locally on your computer when you visit a website. The cookies we are using are so called “analytical” cookies, i.e. Information stored by cookies, for a limited time, is anonymous and can refer to pages visited and time spent on each, your navigation equipment (operating system, internet browser, screen resolution and so forth), search queries, IP address in order to gather approximate geographic information. They do not include any personal information and cannot identify you on third-party websites – including those of analytics providers.

You can accept or decline cookies – including those used for website tracking – by selecting the appropriate settings of your browser. You can set your browser to notify you when you receive a new cookie, or to decline cookies altogether. However, if you choose to decline cookies you may not be able to use all features of our website (e.g. for orders).

For more information, please refer to



7.    Changes


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


8.    How to contact natific


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:


Write us a letter:

natific AG


Industriestrasse 111

4147 Aesch



Call us:

Phone: +41 61 921 55 00

Fax: +41 61 921 55 00


This document was last updated on March 23, 2018